| [Attention] Foreigners living in Japan should place orders from the Japanese website. |
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| 2.How to order |
Select the product category from the menu and select your product of choice
from the list that appears, then click the " " button.
Further, for "Dogi," "Obi," "Towel with Printed
Name," "Souvenir Product," and "Soul T-shirt,"
the name to print, seal, embroidery and other necessary information should
be entered from the Options menu.
| Press the |
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button when choosing products. |
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| 3.Options Menu |
Further, for "Dogi," "Obi," "Towel with Printed Name," "Souvenir Product," and
"Soul T-shirt," the name to print, seal, embroidery and other necessary
information should be entered from the Options menu.
When embroidery and
other information are not needed, click the "Select" button as is.
 Please enter "Embroidery," "cut" and "carved seal" as
instructed.
Please push a button choosing contents after the input
according to each instructions.
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| 4.Confirmation of order contents |
| I move to shopping cart when I push a |
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button. |
Check the order details from the shopping card and verify that the products
are what you wanted then click the Payment button. This page may be edited
for quantity and deletion of products from the order details. |
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| 5.Customer Information |
Please enter "Customer Information," "Mode of Payment" and "Point of Delivery" as instructed.
Email address is needed to send order receipt mail.
Click "Next" after entering required information. |
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| 6.Place Product Orders |
Check the details of "Product Purchase," "Customer Information," "Point of Delivery" and "Payment and Delivery" then click "Place order under the following terms."
Clicking the button transmits the order to the shop concerned. |
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| 7.Confirmation of order charges |
Shipment charges to the country of origin of the order are computed after receipt of product orders and customers are notified of the shipment charges by email.
Please confirm product prices and shipment charges.
Normally, replies to order confirmation are sent promptly. In some instances, however, replies might take time due to administrative constraints. |
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| 8.Payment by Credit Card |
Please access the address indicated on the order confirmation mail.
The website page for payment opens. Please pay.
Although prices are in Japanese yen, billing statements will be in the equivalent currency based on the rules of the credit card company and converted using the prevailing exchange rate at the time the order is place.
VisaCard and MasterCard are accepted. |
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If you have questions please feel free to inquire through email at your convenience.
Orders and inquiries are accepted 24 hours a day.
However, replies to inquiries will be made during office hours.
Oerson in charge Koutaro Ozaki
E-Mail ：info@ozaki-inc.com |
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| Titles for Specific Product Transactions |
Zip764-0034
644-1 Yamashina Tadotsu-cho Nakatado-gun Kagawa-pref JAPAN |
| 4.Required charges other than product prices |
| Consumption tax and shipment charges are required. |
"Stocks are prepared as needed.
We shall inform you by phone or by mail when stocks run out.
Replies to inquiries received after 4:00 p.m., on Saturdays and holidays will be sent on the following working day. |
Replacements are made promptly.
When a product is out of stock, customers are asked through mail whether an equivalent product may be sent instead or the order is cancelled. |
| Replies to inquiries are made through email, TEL or FAX. |
Shipment is made within five days after order is finalized.
When shipment falls on a Sunday or a holiday, shipment is made on the following day.
When shipment falls on a Saturday, shipment is made on the next business day.
Excluding orders with printed name and custom-order products. |
| Cash on delivery and postal transfer are also acceptable. |
| Will be on the payment date specified on the credit card contract. |
| 11. Returned goods time limit |
For product returns and replacements, please contact us within eight days after receipt of the product.
Products with your name print and custom-order products may not be returned or exchanged. |
| 12. Returned goods postage |
We are sorry that returns and replacement may not be sent at the customer's convenience.
The company shall pay for the delivery of replacements for wrong products and for defective products delivered. |
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